AW9ACE Game app logoAW9ACE.COMDownload

Responsible gaming

Responsible gaming: when to stop and who to call

We write about bonuses a lot on this site, and bonuses exist to keep people playing. So here's the other side. If your play worries you, or someone else's does, this page tells you what to do and who can help for free.

Reviewed by AW9ACE Game Editorial Team · Last updated 2026-11-05

Download AW9ACE App

Free · Android & iPhone · Official download · 18+ only

Free, confidential help in India

Need someone now? Call. You don't need a referral, and it costs nothing.

Tele-MANASRun by the Ministry of Health and Family Welfare. Call 14416 or 1-800-891-4416 at any hour, in a range of Indian languages.
KIRANA national mental-health support line. Call 1800-599-0019, day or night.
Gamblers Anonymous IndiaFree peer groups. Search the name to find a meeting near you or one online.
Your own doctorA good first stop for longer support, and they can refer you to a counsellor.

Signs it's gone too far

If two of these sound like you, act on it today.

A few truths to keep in mind

Don't let bonuses run your spending

Gift codes, invite rewards and the free spin are there to bring you back. They only stay harmless if you stay in charge.

Limits and breaks on AW9ACE

We can't confirm which controls the app offers today. Look in your account settings first. If what you want isn't there, ask AW9ACE customer service in the app, which AW9ACE advertises as open 24/7. You don't have to explain yourself.

Money limitFix a daily, weekly or monthly amount while you're calm, long before any game is open.
Time limitUse a phone alarm. Quick rounds like 7Up 7Down and Aviator Pro make an hour disappear.
A breakAsk for a set pause, and take the app off your phone until it ends.
Stopping for goodAsk customer service to close or block your account for a long stretch.

What to do this week

  1. Say the real number to someone

    Secrecy feeds this. Pick a person you trust and tell them what you've actually lost.

  2. Set your limit now

    A figure you picked on a calm day holds up better than one made mid-session.

  3. Put some friction in the way

    Clear saved payment shortcuts from your phone, so a recharge takes effort.

  4. Limits not holding? Ask for a block

    If you keep breaking your own rule, the rule isn't enough, so take the account out of reach.

  5. Talk to a professional

    Start with a helpline from the top of this page.

Worried about someone else?

Go gently and skip the blame. Lending money or paying off their losses takes the pressure away while the habit carries on, so try not to. Helplines talk to families as well, and you're welcome to call one for yourself.

18+ AW9ACE is for adults only. Central law and your state's rules both apply and can change, as our disclaimer says. If you're under 18, or real-money online gaming isn't allowed where you live, don't play.

Last updated 2026-11-05. Tele-MANAS and KIRAN are Government of India services. If a number won't connect, look it up on their own pages.

Download AW9ACE App

Free · Android & iPhone · Official download · 18+ only

Download AW9ACE App